We want your experience at Expressions in Silk Bridal & Prom to be fun and exciting as you shop for your wedding gown, mothers, prom or bridesmaid dress or the gentlemen for tuxedos  Our team values and appreciates each of you. 

Here are some helpful tips as you prepare for your appointment.

        Bridal appointments

1)  Seating in the bridal suite will accommodate up to six people comfortably.
2)  Brides who have made an appointment will have the  bridal suite reserved for their 90 minutes.
3) We read every appointment form and may pull some dresses in advance based on your desired selections. Bring pictures of styles you like as well.
4) You may want to wear a strapless bra or a support bra that will allow the straps to be tucked into the gown.
5) If possible, please wear a clear deodorant.
6) Please leave beverages in your vehicle.
7) Parking is available up front and in the back with a handicap ramp on the side of the building.
8) There can be times where we run a bit behind schedule, we will do our best to keep everyone as timely as possible.
9) While we love children, we do not recommend small children attending your bridal gown appointment and do not have space to accommodate a stroller.

BridesMaid group appointments

Bridesmaid group appointments will follow the same steps as noted above, with the bridal suite reserved for the bride and her bridesmaids. 
1)  Once you have placed your personal items in the bridal suite, you may begin looking through the gowns and selecting styles to try-on. 
2) After you have made your selection for each bridesmaid, we will help in sizing and then collect the initial deposit.  Orders are placed as a group for dye lot purposes.
3)  Standard shipping with Eva, LaDivine is 10-15 days.
4) Special orders are placed directly with the selected designer on your behalf.  Once an order is placed, we CAN NOT cancel the order for ​any reason. We are bound by the designer to receive the order.
After order has been placed, what happens next?
1)  Upon receipt, bridesmaid dresses are checked-in and tagged, the bride and each bridesmaid are notified by text or phone.
2) Schedule your try-on and alterations appointment, pay your balance.

tuxedos Rentals 

1)  $50 deposit to be paid at time of measuring
2)  Balance is due upon pick-up
3) Tuxedos arrive the week of your event, once your order has been received and checked-in, we contact the bride and/or groom, then each person directly by text and/or phone to notify of its arrival.
4) We require every tuxedo to be tried on and if any item needs to be adjusted we make every effort to do so based on when the user comes in for try-on/pick-up.
5) Tuxedos are to be returned on Sunday by 3:30 p.m. following the event unless other arrangements have been made in advance.
6) You are responsible for the replacement cost of any item not returned (tie, vest, shoes)  when returning your tuxedo and must be paid in full before you leave.
Is there a late fee if not returned on Sunday? 
Yes, we have to drop them off at UPS on Monday to be sent to the warehouse by Tuesday to be cleaned and prepared for the next users, therefore a $50 per day late fee beginning on Tuesday when we re-open is charged per tuxedo user. 

Do you offer Installment Plans?

 We offer installment plans (formerly known as layaway) on dresses over $250 for bridal gowns and prom dresses.  Terms are 50% down and regular monthly payments.   Up to 6 months for brides and 60 days for prom.  All installment plans follow our "all sales final" policy.  Alterations can be scheduled once the dress is paid in full.

What is your sales/return policy?

Our policy is "all sales are final".  No exchange, refund, cancellation or store credit should be expected after the purchase has been made whether off-the-rack or special order.  We are not responsible for acts of God, pandemics or should a customer gain/lose weight or become pregnant after an order has been placed on their behalf.  Reduced priced items are sold "as is". 
Once the item has left our store, we are not responsible for it.  Please check over the item completely before exiting the store.

We accept Visa, Mastercard, Discover, Personal Check (with ID) and cash